Privacy Policy
Last updated: 2 June 2026
Data controller
Nelsane Wellspring
Contact through the contact form.
Data collected
When you place an order, we collect name, email, phone (optional), country and delivery address. When you subscribe to the newsletter, we collect only email and name if provided.
Purpose and legal basis
| Purpose | Legal basis |
|---|---|
| Process orders | Contract performance |
| Shipping communications | Contract performance |
| Newsletter / selected releases | Consent |
| Fraud prevention | Legitimate interest |
Sharing with third parties
Data needed for preparation and delivery may be shared with technical production, transport and transactional email partners when those services are used. Your data is not sold to third parties.
Data retention
Order data and commercial documents are kept for the period needed to manage the order, comply with legal/fiscal obligations and prove the transaction, which may be up to 10 years where applicable. Newsletter data is kept until you unsubscribe or request deletion.
Your rights (GDPR)
You may exercise your rights of access, rectification, deletion, portability and objection through the contact form. You may also file a complaint with the competent data protection authority in your country.
Cookies
We use only cookies or local storage strictly necessary for the store: session, cart, language and cookie preference. No third-party advertising tracking.